We may update or change this Privacy Notice from time to time. We will post the changes on our Sites and will indicate the effective date. Your continued use of Sites after the changes are effective constitutes your acceptance of the Privacy Notice as so updated.
Last updated August 4, 2025
LifeSafer (“LifeSafer”, “we”, “our” is a public safety provider company specializing in alcohol monitoring and ignition interlock devices. We are committed to protecting and respecting your privacy.
This Privacy Notice describes LifeSafer’s policies and practices regarding its collection and use of ”Personal Data” or “Personal Information” as defined by applicable laws, and sets forth privacy rights and obligations on the websites (the “Sites”).
LifeSafer is headquartered in Cincinnati, Ohio, in the United States, with offices in various locations around the US and internationally. LifeSafer has appointed an internal data protection officer for you to contact if you have any questions, concerns, or complaints about LifeSafer’ Personal Data policies or practices. If you would like to exercise your privacy rights, please direct your query to LifeSafer’ data protection officer. Please note the different DPO contacts for USA and EU respectively. Contact information is as follows:
When appearing in this Privacy Notice, the following terms shall have the meanings ascribed to them:
Administering Authority: The appropriate state authorities responsible for administration of the Program including state courts, divisions of motor vehicles and probation offices, as applicable in the Client's state. California residents are hereby notified that in California “Administering Authorities” include, but are not limited to:
Personal Data, also known as Personal Information Personal Identifiable Information; also known as Personal Data; any information relating to an identified or identifiable natural person or as otherwise defined by law. We may collect and process Personal Data about you in the ways outlined below. Where applicable, we indicate whether and why you must provide us with your Personal Data, as well as the consequences of failing to do so.
Data Subject: A natural person who is the subject of Personal Data collection. Also known as a Personal Data principal. Also known as a Client.
Processing: Any operation or set of operations performed on Personal Data, including collection, recording, organization, storage, alteration, retrieval, consultation, use, disclosure, transmission, dissemination, or destruction.
Controller: A natural or legal person, public authority, agency, or another body that determines the purposes and means of Personal Data processing.
Processor: A natural or legal person, public authority, agency, or another body that processes Personal Data on behalf of the controller.
Consent: Freely given, specific, informed, and unambiguous indication of the data subject's wishes, either by a statement or by a clear affirmative action.
Breach: A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data.
Devices: Includes Ignition interlock devices, portable alcohol devices, and any other devices offered by LifeSafer
LMG Holdings, Inc.: This entity is a wholly owned subsidiary of LMG Holdings, Inc., and specializes in devices and services for alcohol monitoring and ignition interlock devices, and their associated applications.
LifeSafer: LifeSafer is a federally registered trademark of #1A LifeSafer, Inc.
LifeSafer endeavors to apply suitable safeguards to protect the privacy and security of your Personal Data and to use it only consistent with your relationship with LifeSafer, Administering Authorities, and the practices described in this Privacy Statement. LifeSafer’ security and privacy practices are governed by adherence to a Privacy Information Management System (PIMS) in accordance with ISO 27001 and ISO 27701. Among the safeguards used is encryption of your Personal Data in transit, at rest, and in process. However, because no electronic transmission or storage of information can be entirely secure, LifeSafer cannot guarantee the security or privacy of your information, to the extent permitted by applicable law.
For marketing to visitors to our Sites, LifeSafer is a data controller and determines the purpose and means of Personal Data processing.
The Data we collect about You
When you access our Sites, we may collect, or you may provide us with Personal Data. We may collect, use, store, and transfer different types of Personal Data about you, which we have grouped together as follows:
We also collect, use, and share aggregated data such as statistical or demographic data. Aggregated data may be derived from your Personal Data but is not considered to be Personal Data in law as it does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing specific features. However, if we combine or connect aggregated data with your Personal Data so that it can directly or indirectly identify you, the combined data is Personal Data, and we deal with it in accordance with this privacy notice.
We do not knowingly collect details about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life, sexual orientation, or genetic or biometric data (known as “special categories of data”) through our Sites. If we find we have collected this information inadvertently, we will promptly delete it.
We may use first party and third-party cookies on our Sites. “First party cookies” are deployed by us, and “third party cookies” are deployed by our third-party partners. Use of our Site could generate the following types of cookies:
Cookies stay on your device for different periods of time depending on the type of cookie that is placed. These include:
Pixel Tracking. In addition to using cookies, the Sites may employ “pixel tracking,” a common process which may be used in connection with advertisements on other websites. Pixel tracking involves the use of pixel tags that are not visible to the user and consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements and compiles aggregate and specific usage statistics. A “pixel tag” is an invisible tag placed on certain pages of the Site that is used to track an individual user’s activity. We may access these pixel tags to identify activity and interests that may allow us to better match our Sites with your interests and needs. For example, if you visit our Site from an advertisement on a third-party site or service, the pixel tag will allow the advertiser to track that its advertisement brought you to the Site. If you use our Site, and we link you to a third party’s site or services, we also may be able to determine that you were sent to and/or transacted with the third-party’s site or services. This data is collected for use in our marketing, research, and other activities.
Meta Pixel. We incorporate “pixels” provided by Meta Platforms, Inc. in our Sites. This enables us to track user behavior after a user clicks on a Facebook ad and is redirected to our Site. By doing so, we can assess the effectiveness of Facebook ads for statistical and market research purposes and sometimes re-target (a type of online advertising that targets users that have previously visited our Site) users. Please note that the data collected through this process remains anonymous to us, meaning we do not have access to Personal Data of individual users. However, Facebook stores and processes this Personal Data. Therefore, we are providing you with this information based on our current understanding. It is important to be aware that Facebook may associate this information with your Facebook account and utilize it for its own promotional activities, in accordance with Facebook’s Data Usage Policy available here. You have the option to authorize Facebook and its partners to display advertisements on and off Facebook (see here). Additionally, a cookie may be stored on your computer for these purposes.
Google Analytics. We use, and/or some of our third-party service providers may use, Google Analytics or other analytics services to help us understand the use of our Sites. Google Analytics is a web analysis service provided by Google. Google utilizes data it collects to track and examine the use of our Site and to prepare reports on the activities occurring on the Sites, and share them with other Google services. Google may use the Personal Data collected to contextualize and personalize the ads of its own advertising network.
Do Not Track (DNT) Signals. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with the service on the page. Because there is currently no industry or legal standard recognizing or honoring DNT signals, we do not recognize them.
If you are a visitor from the European Union or the United Kingdom, you will have the option to set your browser to refuse marketing or analytical cookies. If you disable or refuse cookies, some parts of our site may become inaccessible or may not function properly.
We will only use your Personal Data when the law allows us to do so. Our most common uses of your Personal Data will be:
The table below sets out all the ways in which we plan to use your Personal Data, which of the legal bases we rely on to do so and, where relevant, what the legitimate business interests are. We may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your Personal Data.
LifeSafer collects personal information about Data Subjects who use our products and services for ignition interlock services and alcohol monitoring.
We may also share this information with the following entities:
Microsoft Azure, AWS, Mongo Cloud Database, Google (for GPS tracking data), SendGrid, Five9, Trust Pilot, HubSpot, Twilio
This list of third-parties and subcontractors may change and shall be updated in this privacy notice from time to time. Organizations who are the controllers of the data shall be informed prior to the change, through our respective customer service departments and in accordance with the contractual obligations.
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LifeSafer has offices and data processing facilities in the United States. Information we collect about you will be processed in the United States for all products and services sold in the jurisdiction of the U.S. By using the LifeSafer’ services, you acknowledge that your personal information will be processed in the United States and shall not be transferred to any jurisdiction outside the United States.
Processing Personal Data Within Canada and International Data Transfers
LifeSafer has data processing facilities in Canada. Information we collect about you will be processed in Canada for all products and services sold in the jurisdiction of Canada. By using the LifeSafer’ services, you acknowledge that your personal information will be processed in Canada and shall not be transferred to any jurisdiction outside Canada.
Data subject rights in the U.K. and European Union
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. A good explanation of them (in English) is available on the website of the United Kingdom’s Information Commissioner’s Office. https://ico.org.uk/ See also the website for the European Data Protection Board (EDPB) https://edpb.europa.eu/edpb_en
Certain states in the U.S., including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (or will in the future provide) their state residents with rights related to their Personal Data. Some such rights apply generally, but certain of such rights will only apply to a limited set of individuals or in limited circumstances, depending on a person’s jurisdiction of residence. To the extent that these laws apply, you may exercise the following rights:
To exercise any privacy rights to which you are entitled under applicable law, contact us using the contact information provided within this Privacy Notice.
Appeal. If we deny your request relating to your Personal Data, you may have the right to request an appeal of our decision, depending on your state of residence. To initiate an appeal, follow the instructions provided in the communication denying your request, or contact us using the contact information provided in this Privacy Notice.
Non-Discrimination. You may have the right not to experience discrimination by us for exercising the rights listed in this section, depending on your state of residence. What we mean by discrimination is denying you access to our Sites or limiting the quality of our Sites.
To exercise your rights, please make a request by email to dpo@scramsystems.com.
Retention of data that is owned by an Administering Authority (Controller) is managed by that Administering Authority. We will retain Personal Data we process on behalf of our customers for as long as needed to provide services to our customers. We will also retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention of data laws and regulations vary from jurisdiction to jurisdiction, and it is incumbent upon the controller to ensure that its contracted or approved processors such as LifeSafer delete personal information according to contract or explicit request. Any request from a data subject to delete personal information owned by the respective controller shall be redirected to the Controller. LifeSafer shall delete personal information solely collected and used for marketing purposes upon the data subject's request and in accordance with local data privacy laws. To make this request, contact the Data Protection Officer at dpo@scramsystems.com.
Monitoring clients have the option to sign up for automated SMS Text reminders as part of their monitoring service. When an individual opts into the service, we will send an SMS message to confirm registration.
Monitoring clients can cancel the SMS Text service at any time. Text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text “HELP”. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
Please note: Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages as agreed to in the Program Sites Agreement. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to info@scramsystems.com.
You may receive marketing communications from us if you have requested such information from us. You may also receive marketing communications from us if you have purchased similar products or services from us or if you provided us with your details.
You can ask us, and/or any third party, to stop sending you marketing messages at any time by following the opt-out links in any marketing message sent to you.
If you opt out of receiving any marketing messages, this will not apply to Personal Data provided to us for other purposes, for example, as a result of your purchase of a product or service, warranty registration or other transactions.
Our Sites may include links to third-party web, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third parties and are not responsible for their privacy policies. When you leave our Sites, we recommend that you read the privacy policy of every website you visit and every plug-in or application you use.
| United States: | European Union |
|---|---|
| Jerry Baskin LifeSafer 3630 Park 42 dr, Ste 140C Sharonville, OH 45241 dpo@scramsystems.com | MELCHERS Rechtsanwalte Partnerschaftsgesellschaft mbB Solmsstrasse 71 D-60486 Frankfurt am Main Mobil.: +49 69 6530006-63 e-mail: dsb@melchers-law.com |
| Purpose | Description | Legal ground (where required under applicable law, including EU and UK) |
|---|---|---|
| Providing the Sites | We use Personal Data about you to operate, maintain, and provide our Sites, such as creating your account, setting your language and allowing you to login. | You give us consent to do so The processing is necessary for entering into, or performance of a contract to which you are a party We, or a third party, have a legitimate interest in using your Personal Data for the purpose of developing, hosting, and maintaining the Sites |
| Support | We use Personal Data to provide technical support, including diagnosing and resolving any issues you report. | The processing is necessary for entering into, or performance of a contract to which you are a party |
| Fraud Prevention | We use your Personal Data to keep our Sites secure and to identify and prevent fraud in the use of our Sites. | The processing is necessary for entering into, or performance of a contract to which you are a party We need it to comply with a legal obligation, for instance to comply with a court order We, or a third party, have a legitimate interest in using your Personal Data for the purpose of protecting against and preventing fraud |
| Customer relationship management | We may process your Personal Data for customer relationship management purposes. | You give us consent to do so The processing is necessary for entering into, or performance of a contract to which you are a party We, or a third party, have a legitimate interest in using your Personal Data for the purpose of managing customer relationships |
| Communicating with you | We may use your email address and other Personal Data as necessary to contact you for administrative purposes such as to provide information that you request, to respond to comments and questions, or to ask you to provide feedback and complete surveys. | You give us consent to do so The processing is necessary for entering into, or performance of a contract to which you are a party |
| Analytics and product development | We use Personal Data about you to analyze usage trends and preferences to improve our Sites, as well as to develop new products, services, features, and functionalities. | You give us consent to do so We, or a third party, have a legitimate interest in using your Personal Data for the purpose of evaluating and improving our products or services |